SLA
We are responsible for what we do., that’s why we have a Post-Launch SLA for Comprehensive Support.
Assured Success with Our SLA
Our Service Level Agreement (SLA) is a testament to our commitment to your business’s success. With our SLA, you gain access to a dedicated team that provides comprehensive support, ensuring your web and mobile initiatives thrive. From ongoing maintenance to prompt handling of requirements, our SLA empowers you with the peace of mind you need to focus on your core objectives, knowing that we have your back every step of the way
The SLA Process
Scope and Service Metrics Definition
- Service Description
- Service Metrics
- Drafting the SLA
Monitoring and Reporting
- Monitoring Mechanism
- Reporting Frequency
- Review and Improvement
Improvement and Revision
- Feedback Collection
- Continuous Improvement
- SLA Revision
Start a Project With Us
Your project will be developed upon the latest modern coding and developing techniques, using the most up-to-date, structured coding frameworks. Let’s discuss your business needs!